TEAM BUILDING

MTCP 1/2003 INFORMATION TECHNOLOGY MANAGEMENT COURSE

Date  April 7th 2003

Presenter   Mr Hassan Talib

Session started of  :

a) Autograph Game or the Ice Breaking game

   - an excercise to get 12 signatures from participants who fits in what was asked , it does not matter how many signatures 

     you get as this is the first step to get to know each other.

b) Johari Window

-          an excercise created by Joseph Luft and Harry Ingham 

 Bureaucracy in the government -> boss always right

People don’t like to be told but  prefer to be told in a diplomatic manner

Façade (pronounce as fashad) is situation  of pretension

c) My Manito – theme song for team building

d) Knowing you – “read and understand before you do anything”

e) 9 Dot Puzzle - doing work beyond your thinking

Date April 8th 2003

Learning Organisation

Self  -> Building A Team -> Merging A Team

Image Maker

We are born with a mask , when we meet try to uncover the mask

From self drawing , do not open yourself to much, know who you are, believe in what you portray

In western point of view, you portray yourself, be who you are and what you want to be, you decide on what you want to be or do

In Islam, Allah decides your destiny and faith

No one can teach you how to be yourself, to take charge, to express yourself except you, you strategized yourself, one of the techniques is ball-lifting but remember it does not work all the time, the faster you climb the faster you fall

One of the best technique in working in the government services is be yourself, go to work and let your destiny and faith decides by God

Peter Principle ~every employee is to rise to his best competency

Framework of SWOT

Use this to analyse yourself or even your superior 

Reading makes a man better which help self esteem to increase

"the mind in itself and it's own place can make a hell out of heaven and a heaven out of hell ' .........John Milton

4 Lessons on Self Knowledge (Warren Banice)

1. You are your own best  teacher

2. Accept responsibilities, blame no one

3. You learn anything you want to learn

4. True understanding comes from reflection of your own experience

"Believe In Yourself'"

Our self-concept affects our-self esteem and our attitudes towards others and our behaviour towards them.

Team Building

Is a process that allows team members to begin to understand the nature of group dynamics in regards to effective teamwork and allows individuals to develop ways to increase team efficiency

Characteristics of team building refers to dynamics, interactive, creativity, flexibility and constant change

Reasons for team building are to establish team purpose, understand stages of development, analyse how the team works based on team members roles, develop effective team communication, examine team process, understand team leadership

Team building is a process of series of excercise to help members of group to work together to learn and function and act as a team

A real team is formed when a group of small number of people with complementary skills, who trust one another and are  committed towards common purpose and approach for which they hold themselves partially accountable

Stages Of Team Development

• Forming  ( Look At Each Other )

            - excitement, anxiety, testing, dependence, trust

• Storming ( Question and Banging Each Other )

          - resistance to different approach, sharp attitude changes, competitiveness and defensiveness, tension and disunity

• Norming ( Understanding Each Other )

            - increases satisfaction, developing trust and respect, giving feedbacks, sharing responsibilities, making decisions

• Performing ( Working Together )

            - high level of interaction, increased performance, members comfortable with each other, confident and optimistic

Excercise on Marker Pen

Excercise on Bush, Saddam and Thatcher

Excercise on How Good Is Your Human Relation Skills

Excercise on How Good Is Your Leadership Potential

Dysfunctional Team Member Behaviours

- condescending, bullying, blocking, avoiding, withdrawing, joking, dominating, self-seeking

Analysing Team Roles

" an effective team, each member knows their role thoroughly. While having their own strengths, skills and roles, they must contribute to the togetherness of the team. It is the role of either team leader or senior manager to see that it happens .........."

The Seven Pillars of Leadership Character

Caring, Courage, Honesty, Integrity, Responsibility, Loyalty, Fairness

Managing Team Conflict

Personality, Values, Perspective, Goals, Culture are factors contributing to conflict

Conflict Management Strategies

Competition, Collaboration, Avoidance, Accomodation, Compromise

Our Pledge

We, the MTCP participants do hereby pledge : to attend the course with full commitment, to give undying support to the management and staff. We shall uphold the universal values of honesty, integrity, loyalty, sincerity, impartiality, team spirit ....MALAYSIA BOLEH

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Created by Pembina Laman on  04/08/03 and last edited on 04/09/2003.Copyright@2003