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Speaker Mrs Halinah Atan Dated April 9th, 2003 Time 11.00 am
Start of with Fortran & Cobol. Information System Information Technology Information and Communication Technology Information and Organisation Information Management Information System - - - Organisation Information System (Chart 1) - operation - accounting - distribution - production - technology - supplier - complient - market
Computer-Based Information System - Basic Components of Information System - - - -
- Initially information system is to save money but now is to make money Techno-babble ~ ERP, e-business, B2B, B2C, marketplaces, CRM, data, warehousing, biz intellingence, WAP, GPRS & 3G, Blue Tooth, Wi-Fi, Convergence, Content management, HTML, XML, WML, Java, PDAs, ASP, MP3, SMS & MMS, iSync & iCalc, Grid Computing
Managerial issues How can we recognize What about ethics and social issues What about globalization How can organization transform itself to the digital economy “If computers get too powerful, we can organize them into a committee. That will do them in – Bradley’s Bromide “ Organizational Framework (Chart 2) Organization Major Responses - - strategic systems for competitive advantange- - continuous improvement efforts- - business process reengineering- - business alliances- - electronic commerceCharacteristics of Information System - Several different information systems exist in one organization- Particular information may be composed- Connected by networks- Involve information flow in two or more- Enterprise wide system or inter-organizational systemClassification of Information System Can be classified to organizational are support, system architecture and support functional Classification by Organizational Structure - departmental information systems- enterprise informational system- inter-organizational systemsClassification by Functional Area - accounting information system- finance information system- manufacturing (operations/production) information system- market information systems- human resources management information systemsClassification by support provided - transaction processing system- management information system- knowledge management system- office automated system- decisionClassification by System Architecture - mainframe based system- stand-alone personal computer- distributed or a network computing systemClassification by Activity Support - operational- managerial- strategicNew Strategic Systems - electronic commerceInformation Infrastructure - network, personnel, software, hardware, database and the peopleInformation Architecture - decentralized – human resource, computer architecture, uses computing architecture, systems architecture- centralizedInformation Supply Chain Success of An Information System - existence of relevant information whose distribution is in the interest of the enterprise- user’s desire to want to retrieve this informationManagerial Issues - transition to network computing- legacy systems- role of Information System Department (ISD)- how much infrastructure- role of end users- ethical issues
Speaker Mrs Halinah Atan Dated April 10th, 2003 Time 9.00 am Technology is a business problem “Most managers still believe they need IT specialist but information systems specialist are providers of tools” Managers are at Output Level, IT Specialist are at Process Level (provider of the tools), analyse and assess the need of customer, Why bother ? ……it can be costly to your organization and to your career Case Study – Singapore …..Is it an intelligent island ? Singapore NITP – 1st Phase - people training- creating an IT culture- enhancing communications infrastructure- generating and supporting IT applications- supporting an indigenous IT industry- pioneering new IT applications thru R & DShining examples of Singapore IT Success - Trade Net- automated civil service- CT/2 Phone system- Streaming line of public sector- Singapore telecommunicationSingapore NITP - 2nd Phase - transforming commerce and society to create Intelligent island- IT 2000 plan- Putting functions together, video conferencing, artificial intelligence, multimedia, robotics, networking into unified wholeCompetitive Advantage of Nations Firm Strategy, Structure and Royalty Demand and Conditions Related and Supporting Activities Factor Conditions
Demise of Era 1 IT Strategic Plan Era I : IT Strategic Plan Era II : Continous Learning IT Strategy – Step 1 How does technology drive business ? how can technology help business goal ? How does business drive technology ?
Created on 04/10/03 and last edited on 04/11/2003 by Pengendali Laman. Copyright@2003 |